3 Key Ways To Effectively Communicate/Collaborate With OnForce Pros And With OnForce — To help foster effective communication and collaboration and, in turn, enhance your profit potential, we recommend the following:

1. Be as specific as possible about what you need, when you need it, in your work order requirements. In search of OnForce Pros who are insured or are Samsung-certified or both? Does the OnForce Pro need to be background checked and drug-tested? Have you included on-site location logistics and service date information? Providing all of the pertinent details in your work order, helps to ensure that the right expert arrives on-site at the right place and time to fulfill the work to your complete satisfaction.
2. Rate your OnForce Pro upon completion of a service event. How did your OnForce Pro do? Did he/she arrive on time? Did he/she have the necessary skills and knowledge to complete the work? Your honest feedback is critical. It helps us to improve and ensure that you get a consistent, high quality experience with OnForce.
3. Leverage your dedicated OnForce market support team. In January, we announced that service buyers would be assigned a dedicated support team that consisted of one executive account manager and one or two account managers. Your team knows and understands the needs of your business. When you have questions, have suggestions for improvement or simply would like more information, we encourage you to contact your dedicated team for help. They are here for you. Your feedback enables your support team to enhance your experience with OnForce and ensure quality service for your customers.

Communication and collaboration. They are powerful tools that can accelerate service businesses to greatness – if used wisely. Best of all, OnForce has the necessary leading-edge resources that can help.